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Orders

Need to confirm, cancel, or modify an order? Find all the info you need to manage your Yellow Shoes purchase.

Can I cancel my online order?

Please contact us immediately via e-mail at [email protected] or phone at 1-888-970-7056 to cancel an order. Once the order has been sent to a shipping facility, we are not able to cancel it. Most orders start processing within 30 minutes af

Can I change the style, color or size after an order is placed?

Please contact us immediately via e-mail at [email protected] or phone at 1-888-970-7056. If you contact us within 10 minutes of placing your order it may be possible to make changes. However, once an order begins processing no changes can b

What if I place an order and Yellow Shoes doesn't have the item in stock?

If we are unable to fulfill your order you will be notified via email. Your credit card/PayPal account will not be charged. You can also check the status online by signing in to your account and going to "My Orders".

How will I know if my order is confirmed?

You will receive an order confirmation via email.